Growth Newsletter

Edition 229 – Customer Care

Some experiences in recent weeks, both of my own and those of my clients, have me questioning, again, whether the large corporates really care for their customers – or whether they’re considered a nuisance that gets in the way of said corporate’s day.

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Edition 227 – Uplifting

I’ve been saying since COVID 19 changed our lives way back in mid March that I’m incredibly optimistic about my clients, their businesses and the chances for all of us to emerge out of this period stronger, wiser, kinder, less wasteful and more resilient. Most people I spoke with during that period would often respond with “I hope so”, but without, necessarily a degree of conviction in their voice.

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Edition 225 – Men’s Health

COVID 19 has wreaked havoc through our lives over the past 3 months like nothing else I can remember in my lifetime. It’s impact has been brutal and swift, yet it’s consequences for individuals, businesses and economies will have repercussions that last for years.

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Edition 224 – Over the Horizon

For almost 3 months, most family businesses have been running a management by fire strategy. COVID 19 hit hard and when Australia went into lockdown, businesses needed to adapt quickly to a fast changing situation. It was what most businesses needed to do to get through a period of complete uncertainty.

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Edition 221 – The Weight on Your Shoulders

There’s no denying the past 8 weeks have been a whirlwind of life and business disruption like most of us have never experienced in our lifetimes. For me, it has been the closest feeling that I have had of being at war when I consider the conversations I was fortunate to have with my mother-in-law and father-in-law when they were both alive. 

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