In my opinion, too many small and family business owners aim too high! Not in their expectations of success, but in what they’re trying to build.

The gig economy. You’ve heard the term. You might or might not understand what it means. We’ve been told for the past 15 years that this is the way of the world and, as it happens, some very large, global players have popped up out of nowhere, had a bright idea, then proceeded to disrupt various elements of society.

Have you ever come across a business owner where it’s “my way or the highway”?

It’s 1986. The birthday clock had not long ticked over the number 18. I was in my first year of university at the New South Wales Institute of Technology, which was to morph into the University of Technology, Sydney, two years later.

Last weekend, I was a guest presenter at the annual retreat for the Family Business Association Forum Groups hosted by my friend and colleague, Andrew Barter, in Montville in the beautiful Sunshine Coast Hinterland in South East Queensland.

Do you remember the Costa Concordia? It was the cruise ship that ran aground off the coast of Tuscany in January 2012 after the captain stepped away from the bridge to, how shall we say, attend to other matters.