Written by Dean Robinson on . Posted in Growth Newsletter.
A small business owner groans when a client’s caller details light up on their phone. The client is demanding, always wanting something done yesterday. They’re belligerent in the way they deal with the business owner, and often, they’re not great at paying their bills on time.
Written by Dean Robinson on . Posted in Growth Newsletter.
In small and family business, what seems, in the moment, to be a defeat, is nothing but a decision that needs to be reframed.
Written by Dean Robinson on . Posted in Growth Newsletter.
A family business, employing less than 10 staff, with turnover in the $3 to $5 million range, works in a really interesting space. They’re highly skilled at what they do, and they’re in demand for their expertise, and their ability to solve a problem, that most can’t deal with.
Written by Dean Robinson on . Posted in Growth Newsletter.
I have two fabulous clients that are mates in business with each other. One is an Englishman, the other, an Irishman. To me, they’re the embodiment of many things. They took the plunge to set up their own business in April 2020, just when the world was turning pear-shaped. They had the guts to dive in, when everyone else was hiding under the covers.
Written by Dean Robinson on . Posted in Growth Newsletter.
The phone pings. It’s a text message. I’d better check it.
The email preview pops up on the screen. I wonder who that’s from.
There’s a phone call. I’d better stop everything and take it.
Written by Dean Robinson on . Posted in Growth Newsletter.
Summer has officially wrapped up for the year, though the heat and humidity has lingered into March, as it always does. It’s generally around the week of my birthday, the 26th of this month, that climatically, I feel the change. The evenings turn cooler, just as the early leaves shift from brilliant green to autumnal red and brown.
Written by Dean Robinson on . Posted in Growth Newsletter.
It’s been an interesting month or so since my mother passed away. Whilst we weren’t close, the only thing I can say is that it’s all been quite disorienting since that day back in late January. I’ll admit publicly that my brain has been a bit jumbled throughout that period, and the fatigue has been off the scale.
Written by Dean Robinson on . Posted in Growth Newsletter.
Some years back, I was introduced to a fairly large corporate, to put together a proposal for them to increase the level of financial knowledge amongst the head office management team. This was a business in the hundreds of millions of dollars of turnover, with multiple outlets across the country, and with very defined internal reporting structures. I was excited for the opportunity, both for that business, and for the potential to white label a portion of the end product, and roll it out elsewhere.
Written by Dean Robinson on . Posted in Growth Newsletter.
Have you ever employed anyone in your small or family business because they had a heartbeat?
Or, were the only individual that responded to the advertisement?
Or were recommended to you by a friend of a friend, but you didn’t test their candidacy, nor suitability, against anyone else?
Written by Dean Robinson on . Posted in Growth Newsletter.
In some ways, I see the share prices on some publicly listed companies as a form of gambling. Why? How else can you explain the exorbitant share price that some companies command, when they’re either in a perpetual loss situation, or don’t really have much to back them asset wise. A classic example to me is Tesla – I could never understand the share price being so high when, for years, the company fell short of production targets, and didn’t turn a profit. Perhaps I’m a simpleton!